FAQ

Frequently Asked Questions

Simple answers to common questions — no jargon, no stress.

Not sure where to start? You're not the only one!
We've gathered the questions we hear most often from families, educators, and support coordinators — so you can feel more confident and informed, right from the start.

About Our Services

We support families across Greater Sydney — including Northern, Western, South-West, and Southern Sydney suburbs.

Getting Started

Simply make a referral (link to contact us page) or send us a quick enquiry (link to contact us page), and our team will be in touch to arrange a service agreement and booking.

NDIS Questions

Absolutely! Visit our NDIS Funding Info page or contact us (link to contact us page) — we're happy to explain it in simple terms.

Policies: Cancellations, Travel & Telehealth

Yes! Many of our clients love the flexibility of telehealth. It's especially useful for parent coaching or when families are home-based.

Book Our Services

Still have questions?

We're always happy to chat — no pressure, no obligation.

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